Product information
Returns & Exchanges
We want you to love our luxury bands as much as we do. If you are not in love with your purchase, you may return or exchange it within 30 days of purchase. As leather is a natural material, we cannot refund bands that have been worn.
Please note, our diamond bands (Menkaura and Voie Ferree) are made to order, are FINAL SALE and cannot be returned for an exchange or refund.
Please make a return or exchange “request” within 30 days of your purchase by emailing us at returns@chalonne.com.
Refunds will be made in the form of the original payment. The customer is responsible for any return shipping costs.
Shipping
We are pleased to offer free UPS Ground shipping to anywhere in the United States.
For all international destinations (outside the U.S.), the customer will be responsible for shipping costs via DHL Express.
Please allow 2-3 business days for processing.
We currently ship to the following countries: Australia, Austria, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, Ireland, Italy, Japan, Jordan, Kuwait, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom
Payment
U.S. customers: We accept the following forms of payment: Credit card, PayPal, ShopPay, ApplePay
International customers: May check out using their local currency and a local payment method. Duties and taxes are calculated and paid at the time of checkout (not upon delivery).
Stock & Availability
Delivery times may vary due to the hand-crafted nature of our products and high demand. Some items are made to order and may take up to six weeks to deliver. If any item in your order is not immediately available to ship for any reason, you will receive an e-mail from us with details.
Damages
If you receive an item that is damaged, please contact us immediately at info@chalonne.com with images (if possible) and a detailed description of the damage. All damage must be reported within 48 hours of receipt of your order.
Repairs
Each Chalonne band is carefully crafted with attention to quality. Despite this, with wear, your band may need to be repaired. Please contact us at info@chalonne.com regarding the nature of the required repair. Unless deemed a defect of fabrication in creating the piece, repair costs are the responsibility of the customer. Please see our Product Care section to ensure your band is being handled and worn with care, which will extend the life of the product.
Best Watch Bands!
I just received my second 2nd band from you! The bands are gorgeous, well made and extremely comfortable! Best bands ever…I know they are a bit pricey but worth every penny! Very happy!
- Susan G.
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Outstanding Quality
I’m extremely happy with my purchase. Outstanding quality! I’m so happy with this purchase!
- Penny S.
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Insanely Gorgeous
I couldn’t be happier with my Chalonne strap! I was always a big fan of the apple watch and I wear mine everyday. However, they look too sporty for a going out outfit, so I always switch it to another watch when I dress up. I’m soooo happy I found this brand, as their straps are insanely gorgeous, super high quality, and most importantly: fit my most elegant dresses and my finest jewelry.
- Bianca B.
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A Must Have For All Apple Watch Users
I love my Chalonne apple watch band -- gone are the days when our apple watch doesn't become a fashion statement. I switched out my original apple band for my Chalonne band and love the effortless style upgrade! A must have for all apple watch users.
- Jessica G.
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I Got So Many Compliments
In love with their craftsmanship! Such a stylish strap, I got so many compliments! Thinking to have another one to match with my going out outfits!
- Nataliya N.
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Statement Strap
I received the Waiheke in Cream and I am in love with it. I wear my Apple Watch every day, and have been looking for a “statement” strap. The leather is amazing quality and the soft shearling is so unique--I have received many compliments.
- Maddie H.
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Exceptional Customer Service
I recently purchased the Timbavati watch band and it's absolutely spectacular! It was a little large for my wrist size wise, and the customer service department helped me get additional holes punched into it for a perfect fit. Excellent quality item and exceptional customer service!
- Stephani G.
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I am OBSESSED
Chalonne's design and quality sure beats the standard Apple watch strap. No one has ever stopped me to comment on my Apple watch until I wore my GORGEOUS Waiheke strap to my husband's Christmas party. Worth every penny!
- Leena G.
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Worth the Price
I LOVE my new Chalonne strap! I got the Timbavati and I am so happy with it. It is stunning and I get compliments all the time! The quality is excellent and certainly worth the price. Highly recommend and will be buying more.
- Colette K.
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Superior Quality
The alligator watch band that I purchased from Chalonne is of superior quality. It’s very rich and takes my Apple watch to another level. Now that I travel with my Apple watch instead of my Rolex, I like having a strap that looks more upscale than what Apple offers.
- Barry O.
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Sophisticated
I love my new Waiheke band. It's very sophisticated and soft. Love that they give back too.
- Caroline S.
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Elegant and Timeless
As a longtime fan of Apple Watches, I haven't been able to find a stylish band that I love -- until I discovered Chalonne. If you're looking for something elegant and timeless, then you'll love this brand.
- Kara P.
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Great Gift
For the holiday's I purchased the Timbavati watch band for my wife. She couldn't be happier to finally be able to customize her Apple watch with an accessory that matches her fierce personality. The quality is excellent and the customer service was exceptional!
- Vlad L.
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Great Quality
Great quality Apple watch bands! So much more elegant in person. I highly recommend you treat yourself to a Chalonne band.
- Jessica H.
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A Touch of Luxury
These bands pair so well with all my outfits. They add a touch of luxury and complete my look. I love having an option that does not look like I came from the gym. Will definitely be getting my mom one for her birthday - she loves mine!
- Danielle O.
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Stylish Yet Sturdy
I’ve had it for almost two years and it doesn’t look a day older than when I bought it. That’s a first for me. It’s all about quality and the design works great as well. I have the black alligator band which fits very comfortably on my wrist. I highly recommend this stylish yet sturdy product.
- Bill C.
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Always Look Fashionable
As a CEO on-the-go, I love the versatility of Chalonne’s bands. I can go from the boardroom, to an event or dinner, and always look fashionable. As a fellow female founder, I appreciate Chalonne’s commitment to giving back and supporting women.
- Jes A.
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5 Stars
Chalonne stands out with customer service. Thank you for getting my order to me in such an efficient manner. I want to say I'm in love with the stingray Bedarra line - they look incredible in person. Thank you again.
- Lana M.
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Great Quality
I highly recommend the Orleans strap. The quality and craftsmanship is excellent. It looks great and is super comfortable.
- J.R.R.
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Love
I love my new Chalonne band! I recently got the Bedarra in fuchsia and it's gorgeous. I love the way it shines. It really dresses up my Apple watch. I had some questions when I was ordering and their customer service was really helpful.
- Jenny K.
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Beautiful
Beautiful band. My girlfriend loved it. Such a great anniversary gift.
- Ethan D.
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I love it
Beautiful! Great quality, fits perfectly! Love it!
- Laura V.
The Chalonne Standard
The Ultimate Accessory
Founded by Carlye Morgan in 2019, Chalonne was established with the firm belief that consciously sourced fine materials paired with timeless design results in the most sophisticated styles. These gorgeous bands are made to be easily switched, to adorn wrists for formal occasions or to add a touch of luxury to everyday looks.
